Customer Experience Evolution

The Customer Experience Evolution. Hear what a leader in CX has to say. Our MD Geoff Curran recently joined Sam Youssif, General Manager – Customer and Digital Experience at Schneider Electric,Sam shares practical, real world tips, comments and observations on the different aspects of #CX.

Watch more  Video Series on our

Youtube Channel!!!

Customer Experience

Seven part video series

Data

Analytics

Five part video series

Top Ten Tips

Six part video series

Podcast

Podcast with Shailendra Kumar

Making Money out of Data Podcast

Geoff Curran recently had the opportunity to interview Shailendra Kumar, an expert in Data Analytics, which we recorded as a podcast. In this podcast, he explains how analytics can add value to an organisation, plus, he provides specific examples on how it can make money and generate commercial value.