
How to Beat your New Job Nerves
Starting a new job in a new organisation can generate a mix of excitement and trepidation. You will encounter new challenges, new colleagues, new environment, the list goes on. But hey, that is usually why you are making a change, to get new experiences and opportunities. But going hand in hand with stepping out of your comfort zone is a desire to prove yourself to management and your new colleagues that you fit. No doubt you will be motivated by a desire to be accepted and t

Connectivity Doesn't Equal Employee Engagement
There is a worldwide culture around connectivity. Not sure what we’re talking about? How many times have you checked your mobile today, even when you’re not at work? The 24/7 connectivity to work is increasingly becoming the norm, but does being ‘connected’ also mean your employees are ‘engaged’ thus ‘productive’? In this post we talk about connectivity and share some tips for setting parameters for a healthy work/life balance when it comes to technology. Connectivity + Emplo

Efficiency Versus Personality, AIs on the Phone
Our worst fear of machines is upon us. They are taking over the workforce…ultimately outperforming what humans are most proud of; being adaptable and problem solving. Will we be losing more jobs to the machines as they become more and more advanced? Hold your horses!! The introduction of AI and automation is to increase efficiency and reduce the time taken to action a request/task. Even with the rise of chatbots and computerized customer service, people still prefer human in